Heavy-duty Oven for Cauldron 12L - 17L / WOK
Heavy-duty Oven for Cauldron 12L - 17L / WOK
SHIPPING INFORMATION
Order Restrictions
Timeless Steel offers a standard UPS shipping within the contiguous United States. We do not ship our products outside of the USA.
Delivery Timing
Since the products belong to the hand-made, the goods are shipped in 2-3 working days after the order. Your items may arrive sooner than the estimated delivery date. Timeless Steel reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on timelessteel.com. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
Return and Refund Policy
Return
We have a 15 day return policy, meaning you have 15 days after receiving the item to request it return.
To be eligible for a return, your item must be in the same condition you received it in, unused, with tags and in the original packaging. You will also need a receipt or proof of purchase. To initiate a return, you should contact us at timelessteel@gmail.com or call the phone number +1 (773) 629-1135. If your return is accepted, we will send you instructions on how and where to ship your package. Timeless Steel pays only for the return shipping if the product is damaged, defective, or does not match the description on timelesssteel.com. Items sent to us without first requesting a return will not be accepted.
You can always contact us with any return questions at timelessteel@gmail.com.
Damage and problems
Please check your order upon receipt and contact us immediately if the item is faulty, damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as special orders or personalized items. We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about a specific product.
Exchanges
The fastest way to ensure you get what you want if there are any problems is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you as soon as we received and inspected your return and let you know if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post your refund.
If more than 10 business days have passed since we approved your return, please contact us at timelessteel@gmail.com.Help
You can always contact us with any questions at timelessteel@gmail.com or call the phone number +1 (773) 629-1135.
Timeless Steel
Phone number: +1 (773) 629-1135
Email: timelessteel@gmail.com
Arlington Heights, Arlington Heights IL 60008, United States.
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Description
Take a step into the world of culinary excellence with Oven for Cauldron 12L - 17L / WOK by TIMELESS STEEL. Immerse yourself in the fusion of innovation and tradition as this appliance takes your gastronomic adventures to the next level. Thanks to its precise design and convenient controls, Oven for Cauldron 12L - 17L / WOK transforms ordinary ingredients into extraordinary masterpieces. Unleash your culinary creativity and enjoy the taste of perfection in every dish created by our Oven. It is ideal for Cast Iron Cauldron 12L / WOK with Lid and Cast Iron Cauldron 17L / WOK with Lid, or another cauldron with a suitable diameter.
By buying one, you are investing in a TIMELESS product!
Details:Materials: Steel (painted with fire resistant paint)Chimney for Oven: Stainless SteelDiameter: 15 3/4" (40 cm)Height (without chimney): 28" (71 cm)Depth: 13" (33 cm)Thickness: 11Ga. 1/8" (3 мм)Weight: 42 lb (19 kg)Legs and chimney are removable -
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FAQs
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